We have developed this policy because we want you to feel confident about the privacy and security of your personal information.
The Learning Nuggets Company Limited is a company registered in England and Wales with registration number 5545959
We have developed this policy because we want you to feel confident about the privacy and security of your personal information. LNC is registered under the data protection laws in the United Kingdom and takes all reasonable care to prevent any unauthorised access to your personal information.
We may ask you for information to enable us to provide a service to you and we collect this information by telephone, written correspondence or via a website. We may ask you for information including your name, private/business address, contact telephone numbers and email address. We may also ask you for other information that relates to the service you are using or ordering. For example, we may need your credit card number to charge you for certain services.
As a normal part of our business we sometimes use other companies to provide services to you or to provide services to us. To enable them to do this, we may need to share your personal information with them. When we do so, these companies are required to act in accordance with the instructions we give them and they must meet the requirements of the Data Protection Act to keep the information secure.
We may share your personal information within LNC to enable us to conduct own business and to market our products and services to you. We may share your personal information with other companies so that they can contact you with details of other products or services you may be interested in. We will only do this if you have agreed to this and where the companies agree to use your personal information for that purpose only. If you have agreed to receive information about products and services from another company and later decide not to you will need to contact that company yourself to let them know. You can of course ask us not to continue to provide your personal information to any more companies in future.
We may provide information, in response to properly made requests, for the purposes of the prevention and detection of crime, and the apprehension or prosecution of offenders. We may also provide information for the purpose of safeguarding national security. In either case we do so in accordance with the Data Protection Act. We also provide information when required to do so by law, for example under a court order, or in response to properly made demands, under powers contained in legislation. If there is a change (or prospective change) in the ownership of LNC or any of its assets, we may disclose personal information to the new (or prospective) owner. If we do so, we will require them to keep it confidential. If you believe the personal information we hold on you is incorrect you may amend it by following the procedure set out below in How can I change the personal information LNC holds about me?
The time period for which we keep information varies according to what the information is used for. In some cases, there are legal requirements to keep data for a minimum period. Unless there is a specific legal requirement for us to keep the information, we will retain it for no longer than is necessary for the purposes for which the data was collected or for which it is to be further processed.
Countries in the European Economic Area (EEA) are required to have a similar standard of protection of personal data but this is not always the case in countries outside of the EEA. We do sometimes transfer data outside the EEA but before doing so take steps to ensure that your data will be given adequate protection as required by the Data Protection Act.
If you want specific information please tell us and give us any relevant information to enable us to locate the information about you because this will speed up our reply. We may be able to provide the specific information you want without you having to make a formal request.
You can make a formal request if you want to know what personal information LNC holds about you. In this case, please put your request in writing and send it to us enclosing a cheque for the administration fee of £10 made payable to British Telecommunications plc. The address is: Data Protection Manager, Studio 85, 235 Earls Court Road, London SW5 9FE
If the information we hold about you is inaccurate, please let us know and we will make the necessary amendments and confirm that these have been made.
You may choose not to receive marketing information from LNC and, if you are already receiving such information from us, you can ask us to stop at any time. If you would like LNC not to call or mail you with details of products, services and special offers, please call +44(0) 20 3154 0331.
We are serious about guarding the security of your personal information and the details of any transactions made. We take appropriate organisational and technical security measures to protect your data against unauthorised disclosure or processing. We use a secure server to store the information you give us when you register or make an order (including your credit card details and your password). Any personal data you send us on-line is securely encrypted.
Please note that your account number is a sensitive piece of information, which can be used with your address to find out information about your use of LNC's services. Please be sure to keep this information safe, and do not share it with others.
If you have registered for any of the services available through our websites you may choose to cancel that registration at any time. You can do this in one of two ways:
If you do either of these, your personal details will be deleted from our website database.
We do not use this information to:
A "cookie" is a text file which is allocated by our server to your personal computer (PC) when you visit our website. If you want to know more about cookies please go to www.allaboutcookies.org which explains how cookies work and how you can manage their use. We use "cookies" to collect information from visitors to our websites and registered customers.
Our servers use two different types of cookies. The first type is known as a "session-based" cookie and is allocated to your PC only for the duration of your visit to our website. It helps you to move around the website faster. This cookie automatically expires when you close down your browser.
The second type of cookie known as a "persistent" cookie is allocated to your PC only if you agree by selecting the "Remember me" function. This cookie, if chosen, will remain on your PC for a period of time
This cookie allows us to:
We do not store information regarding your telephone number, account or payment details in the cookie, and this information cannot be accessed using it. LNC's cookies do not collect any information regarding the use of your PC or your Internet browsing in any way.
Please note that as the cookie is based on your PC, we will not find it if you visit our websites using a different PC to the one you registered on.
All types of cookies can be removed from your PC but there may be some deterioration in the service you receive (for example, you may receive many pop up boxes containing the same advertisements or you may not be able to access a page you earlier personalised).
Your browser lets you choose whether to accept, not to accept or to be warned before accepting cookies. These settings can be found in the advanced preferences
Other companies which advertise or offer their products or services on our website may also allocate cookies to your PC. The types of cookies they use and how they use the information generated by them will be governed by their own privacy policies and not ours.